We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
1 Jan 2019 21:42
good, very good.
24 Dec 2018 20:19
14 Dec 2018 10:35
13 Dec 2018 07:52
The Parcel was one month. Prodovat have the wrong track. But after a long correspondence have the correct. Track sometimes. Has long been in Niderlandah. Afraid that box is flawed, but okay. The box is not great. All accessories are in excellent condition. Flashlight is very pleased with the small and light with dignity. Small flashlight is good. Pen funny and glass sharp, but the weight is thought to be more. The knife is imprisoned. But Flint is great. The first time issued a good spark. IN general, satisfied with.
11 Dec 2018 05:29
A set of good, quality slightly below average. To the lamp, need to buy more battery of 14500.
4 Nov 2018 18:36
be a bit expensive
31 Oct 2018 04:34
the best item i have bought so far
28 Oct 2018 20:22
Are all satisfied)))
5 Oct 2018 08:27
Set awesome! Very good flashlight. Description, shipped quickly. Thanks to the shop recommend!!
27 Sep 2018 10:09
Product description. Of comments: Whistle whistles are not very loud; knife sharpened, but sharpening needs fine-tuning, original Blade was weak because of what the talk, so no harm will check before use, flashlight light is quite clearly, however a bit depressing how reeling the nomination of head flashlight; front side compass shiny :) It would be рациональнее make inside and use it as a mirror, and quickly covered with scratches. Of wishes to set clearly do not have at least a little parachute cord it could be used as for garter the set, and for кресала, and given enough visual universal plate It also use wound parachute cord would be much more convenient.
21 Sep 2018 06:43
Very good product
18 Sep 2018 03:45
In accordance with the Order
14 Sep 2018 08:49
Thank you, I enjoyed it!
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