We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Mar 2019 04:33
Super. Very fast delivery. Thank you store :)
5 Mar 2019 03:31
Nice set of Camping goods. Received well in time.
4 Mar 2019 09:51
Moskvu delivered within 3 days. All super, only a little too small. But for the field conditions-the most.
4 Mar 2019 07:20
All good. Not really tried. Kind of like the photo
4 Mar 2019 03:35
Good quality, a get away, and for a greater number of small. delivered 4.03.19 ordered 23. 02. store of prosperity
2 Mar 2019 19:37
They feel flimsy and cheap but it’s great price for a lot of product
2 Mar 2019 11:39
Goods arrived very quickly. Delivery to the apartment. Quality complies with price
2 Mar 2019 01:16
Delivery 4 day to the gate house. The Seller immediately sent the parcel. Packed in a cardboard box which is a little wrinkled. Tableware is not affected. The quality is good. Very light and quality tableware. I am satisfied with the purchased complete. Recommend store and goods.
1 Mar 2019 12:30
Check the рыбалкк
28 Feb 2019 22:27
Thank you! The First is the service, of RF, after 4-5 days courier calls and voila, box give right up! Is a delight! On unpacking, again, for 2 the same, all compact, no smell, no scratches, all good! A set of all the not, even sponge have, for the deggi is more than is wonderful! My Husband was ready in Feb to March)))) Now we wait for the summer and try! Thank You very much, we recommend to all!!!
28 Feb 2019 07:31
The exact description of the quality of content. Delivery fast, track track the whole route.
26 Feb 2019 23:17
Very fast shipping
26 Feb 2019 13:01
It is very fast, quality product description, for short nature of the attacks on better cooking utensils on one-two people than you can imagine. Seller recommend
26 Feb 2019 11:22
It's fast, in Rostov-on-Don for 4 days. The Packaging was dented. Inside all together, consistent with the description. The teapot with edge neck was заусеница, inspect the well. IN general, I liked it.
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