We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Mar 2019 08:03
2.5 months went to SF, But it
4 Mar 2019 02:31
order not received, store communication ok, got money after dispute
3 Mar 2019 05:15
Thank you very much! All great!
28 Feb 2019 06:15
It 'S got!!! store like normal!!! sociable. Responsible!!! But at the expense of stainless steel! !! Not know like food and simple stainless steel magnets magnet is a magnet!!! can I am wrong. 'M sorry then!!!
27 Feb 2019 23:39
Thank You Very Much! Ignas
26 Feb 2019 06:33
Shipping just over three months, commodity pleased at
26 Feb 2019 01:58
superb with the price
25 Feb 2019 07:20
24 Feb 2019 08:53
23 Feb 2019 00:00
Received in America in 1 month. Mini set of pliers is same as advertised. Good tiny tool for small uses in car. Came with a black canvas pouch and chain to attach with car key chain. I'm grateful to the store and all those involved in this delivery to me.
21 Feb 2019 07:05
Long gone unreal.
21 Feb 2019 07:02
All five of decency. Goods arrived. A dispute. Money back immediately.
21 Feb 2019 04:41
For my money normal multitool, metal is not soft, as a tool for fine work it can help out
19 Feb 2019 03:37
For three months goods did not get to The Moscow region. Money back, but was osadochek
19 Feb 2019 00:19
Item received is correct and good.
13 Feb 2019 08:19
IT works fine.
9 Feb 2019 19:16
Excellent пласкогубцы, were taken for fishing, small size, metal quality is good
9 Feb 2019 17:48
The product came and I enjoyed good product parabens.
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