We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
26 Feb 2019 11:10
IN this Price matchless :)
23 Feb 2019 05:56
As described. Well packaged.
15 Feb 2019 15:06
Duzhe. Problem s нашою why.
13 Feb 2019 13:24
Just like the description.
16 Jan 2019 04:11
Thank all service and prodovtsa! Outgoing and sociable. Delivery month. Recommend. Quality on top. Warm. Filling 800, very dense. Swollen after unpacking very quickly. Material for the body. Taking as an insert in synthetic sleeping bag for winter, but can be used separately for summer hiking. Light. Convenient Design, can be used inside out, even more convenient, because it is. Stitches out and velcro inside. Chose Not двухметровый (without head) L, 180 cm-M. The average 183/90, size M growth butt, and even the width of the shoulders slightly hard, but nothing more, minimalist). IN principle, there is enough space, it is normal. But if you want to play, then think, increasing from 175 worth taking L. also included a separate large storage bag sleeping at home.
11 Dec 2018 06:24
Item as described.
5 Dec 2018 04:05
Great quality, very light and small. Shipping within, recommended!
28 Nov 2018 08:49
Shipping 2 weeks, expected thicker walls and narrower sleeping bag. 200 cm weighs 540 grams with cover.
9 Nov 2018 14:57
Very good a sleeping bag! Took the warm weather. Think, he survived the alleged 8-10 * WITH, but protective strips where zipper-no, and as is comfortable-Question. The good news, that it fits under my growth and not need to warm the excess amount of sleeping bag. I took the size M, 160 cm. Growth placed in it almost entirely on top. The People above 175 advice to take a larger size. Sewn bag high quality; Velcro that u neck-soft and touches the fabric. Zipper-up half of a sleeping bag, middle of fragility. There Are loops to dry the foot part. Weight 440 grams in a case. Case separately-23 grams. The bag is for storage. Product was 14 days, packed well. Goods worth the money. Seller recommend.
8 Nov 2018 12:34
high quality product, very light, super fast delivery
26 Oct 2018 04:09
A really great Transaction with this Seller. The Shippingtime was way faster, than announced. Great!
25 Oct 2018 10:50
4 Oct 2018 04:39
Perfect quality and very fast delivery! Just slept in this while it was ~6C outside and it was ok even without underwear :)
26 Sep 2018 12:24
Excellent light sleeping bag. So far only at home. All good
26 Sep 2018 09:33
Wonderful. Size L really is. Cold joints and no strap zipper-board for easy.
21 Sep 2018 20:00
Quick post, As described. Good Seller.
20 Sep 2018 01:57
15 Sep 2018 02:24
Good quality! Fast delivery
11 Sep 2018 04:33
Another order from this store (out of many) and another superfast delivery.
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