We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Mar 2019 10:07
All ok will see in the mountains as the spisze
4 Mar 2019 08:13
Many thanks received the Backpacks satisfaction.
28 Feb 2019 23:33
this back is crazy nice. stitching was janky for the logo. it was not good stitchung for the logo, but the stitching for the bag was strong. even tried yanking on the straps really hard. solid backpack. also, theres no rain cover attached to the bag.
25 Feb 2019 04:32
Very quick shipment! The backpack looks good quality. I hope it will last long.
23 Feb 2019 09:29
This price is don't! Kargo 10 per day to my hand reached. Very glad, according to the price of the quality is fine. Zippers or something comfortably açılıp shuts down. Water-proof case is a little small, bag into but packs together mat or tent does not fit. Need to take them off. Back support konusunda many successful not but as I dont know too much long using never had the chance. Maybe in use longer tread ağrıtır but back support good products with 400-500 for Around $ begins. So according to the price is very good. Would advise.
20 Feb 2019 11:58
Ne polucili, no Dengi vernuli
19 Feb 2019 10:38
They are very nice.
19 Feb 2019 02:49
very fast delivery to Israel
18 Feb 2019 10:05
Great quality.came so fast. Comfortable and strong to carry. And the best thing, it came so fast, only two weeks to Israel. Tnx
17 Feb 2019 10:50
15 Feb 2019 09:32
Good for this price
13 Feb 2019 05:58
Very quality product, as described! Super fast shipping - about 3 weeks to Latvia! I'm very satisfied! Thank You!
10 Feb 2019 22:12
It feels slightly smaller than my other 60L pack. It is amazingly light, which is great. I wear 32 inch pants and the hip pads are just on my hips, may not suit larger people. Perfect for me and exactly what I wanted.
10 Feb 2019 00:46
Thank you for the backpack, very high quality, packaged, delivery fast, delivered курьеромсоветую store
6 Feb 2019 03:40
Good quality backpack, nehuzhe than Master The Sport. Quality seams, locks, straps is excellent. Went about a month. Backpack happy.
5 Feb 2019 12:22
Parcel not recus of has a transportation problem. I have was fully dessuite! :)
5 Feb 2019 07:07
first impression is good
5 Feb 2019 05:28
Everything is fine. Visually well
4 Feb 2019 10:48
Everything is fine, a lot of pockets, I am satisfied)
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