We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
1 Mar 2019 14:25
Good deal. Fast delivery. All Fine.
23 Feb 2019 07:23
Previous backpack was exactly the same, but different brand, last 4,5 years, cut with removable mesh back with латами was very convenient and Universal City and small attacks on nature. Backpack delivered of RF, paid 15 Feb, get morning 21st in Novosibirske courier in the house. Backpack the cut is an exact copy of the previous. Only for that was written 35l, the 40. Sewn neatly, looks better than the old backpack. Bright colors, beautiful. Furniture manufacturer logo, the fabric padding too it woven background. Joints in many important places are strengthened. But zipper regular, not much powerful, sewn single seams. Complete already passed 2 whistle. Not know basic WHETHER IT equipment, or specifically for Siberia) THE whole bag produced a very positive experience. Beautiful, comfortable, high quality sewn materials are also look good quality. Hope will serve no less than the previous. Recommend and goods, and the store.
20 Feb 2019 07:18
19 Feb 2019 03:38
Everything is fine. Backpack with high quality made. The Only Thing that back Velcro steals volume
12 Feb 2019 08:22
Harika! Çok beğendim. Her kuruşunu hakeden bir ürün. Biraz geç geldi hepsi o kadar. It is great. I really liked it. It deserves every penny that I paid. Thank you so much Maleroads.
12 Feb 2019 02:59
Backpack fire! Very much. Many write that no 50 liters they pussy. 50 L. There are. All sorts of fun chips by навешано as loops, whistles and so on. And the like. Sewn in general rules, not complain. Take not regret it, especially for the money.
8 Feb 2019 09:30
Otrimav from Києві through 20 dnіv pіslya order. Vvazhayu scho duzhe Shvydko. Yakіst Spodobaev. Seller recommend.
8 Feb 2019 04:32
Exactly as offered. Size, weight and design exactly. Recommend the product.
6 Feb 2019 22:39
Backpack 40l very much. Took pokatushek Veleka. Very long parcel sent out and slow moving to traced, but Russia crossed the day for 4.
31 Jan 2019 01:05
Really good the sfruttero great in my desk.
25 Jan 2019 15:37
Superb quality is best than expected was very pleased thanks
24 Jan 2019 15:04
23 Jan 2019 08:48
Description of a backpack, but much less than I expected, I took the 40L, take the 50L. The quality is high, fasteners strong. One minus shipping within two months in Almaty, the track for a month
22 Jan 2019 09:21
All in accordance with the order. I recommend this store.
21 Jan 2019 02:26
17 Jan 2019 21:35
as always this store never disappoint me. thank you for the good transaction. the hike bag is still the best of all. thank you seller!
16 Jan 2019 16:48
Very fast and product of superb quality. Good communication.
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