We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Mar 2019 23:49
received in good cindition, thanks
2 Mar 2019 10:27
8 week delivery time to the Netherlands..
2 Mar 2019 01:16
Very suitable for massage
28 Feb 2019 04:25
Handy massager, for upper back and waist.
27 Feb 2019 01:33
It's cool. It was only long. Thank You
20 Feb 2019 08:10
It actually got here very fast. This is the size of a bicycle water bottle. Thanks much from USA.
13 Feb 2019 04:45
just as described. it has the size I ordert and it isn't squeezable so it's perfect for the back or legs. it's better than I expected it to be because of the price. but it took more than a month to arrive. thank you very much.
12 Feb 2019 08:06
For the money quality is good!
29 Jan 2019 18:54
The balls are much more than I expected, for example, green balls are the size of a tennis ball
29 Jan 2019 04:14
Nice ball. Hard enough. For about a month.
26 Jan 2019 00:21
Goods came a month before Minsk. At First confused what the store sent the order for a while (or can not отжимался here in the system, that sent goods, or information not updated). Keep track of all the time, also a SMS-Ka of Belposhta came about, I have this assumption. So that all OK. Yesterday and today tried "rolled" muscle and fascia on it well. Dream-масом did not use, so there is nothing to compare (about how much it similar to it-the characteristics, the hardness softness...). But me to work on your body-itself! Thank You, the seller of goods, for goods and shipping it to me. Wish You the best of You.
20 Jan 2019 14:34
13 Jan 2019 06:30
Excellent roller, performs owl purpose. IN Moscow is a 10 times the price. Long went to Moscow, more than a month.
11 Jan 2019 05:31
Goods as described, thumbs up.
10 Jan 2019 14:07
7 Jan 2019 12:43
Balls come, but were very long, and along the way are not monitored. Not like packing: normal bag, without pupyrki. I even thought that parcel Open the mail and then again, seal. Well that all came in integrity. With regard to the goods: goods are good. Balls tight. Meet the required size. Massage convenient to do so
3 Jan 2019 22:44
Good quality. Whole and smooth. Came to Novosibirsk 50 days.
31 Dec 2018 06:19
Goods come with a small dent. AND such nonsense, but no. The Dent is just there, where this ROL прокатывается. And hence it slightly hampered do it efficiently :( don't know whose fault it (or damaged in transit) But, frustrating!!!
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