We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (17) |
94.4%
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4 Stars (1) |
5.6%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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P***a ![]() |
4 Mar 2019 09:57 Very fast |
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M***m ![]() |
3 Mar 2019 06:07 Knife in good Workmanship, Keydex fits. |
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R***v ![]() |
2 Mar 2019 02:17 Perfect for the money. |
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Customer ![]() |
28 Feb 2019 04:57 Very good |
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V***k ![]() |
18 Feb 2019 02:25 This sharpening higher generally satisfied with the order, thank you, recommended!!! |
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A***i ![]() |
16 Feb 2019 05:09 Very good |
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I***n ![]() |
14 Feb 2019 12:24 17 days and goods in their hands. Satisfied all, for the money, got a great product! |
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J***s ![]() |
13 Feb 2019 04:09 Ok |
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D***o ![]() |
12 Feb 2019 21:14 High quality goods, come in a gift box. Sharp knife. Shipping to Omsk fast. Advise knife, really good quality. |
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V***H ![]() |
8 Feb 2019 23:27 Knife in the general good. Quality milling pumped up. Difference of is 5mm in the pictures show. As a consequence of that, length different sides of the blade varies down from the statement. Milling chamfer handle is also not uniform 4 photo. Sheath high quality clip keeps knife durable. Main advantages: high quality sharpening, thickness blade more them no. Load can be 5 photo. Check the hardness knife add reviews. If he would see knife live deep thinking buying for the money. The Knife into the small for sharpening pencils, cutting small tomato and cucumber. |
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S***v ![]() |
7 Feb 2019 01:05 Everything is fine. As it is written. Carving knife. |
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G***j ![]() |
6 Feb 2019 18:09 Caustic non okey |
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V***v ![]() |
6 Feb 2019 08:42 It's all together, knife funky store 5 + + + |
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A***a ![]() |
30 Jan 2019 01:09 Good. Thanks. |
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O***s ![]() |
29 Jan 2019 09:10 I got all the problems in order. store liked. for the second time. the product is ready to donate is a box. I am satisfied |
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T***r ![]() |
28 Jan 2019 01:35 Turkey Hatay'a 22günde arrived. bıçak right in your hand is sitting. but a large knife, Is not it truly avda defense do bıçak ultimately not mouth 8,5-9 cm cıvarı. but işçili light weight quality liked. steel how quality immediately the mouth bozulurmu does not deteriorate her time will tell. worry-free shopping was thankful. |
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M***v ![]() |
21 Jan 2019 11:48 Small. |
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C***o ![]() |
21 Jan 2019 09:57 Yes, the product follows 100% description identical photos in advertising! |
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