We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (6)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Mar 2019 07:05
Come CDEK courier. Zipper in the fold hard travel, as well as normal. Defects before and after the load is not found. The only thing that waist belt itself is not made very and webbing, as shoulder, stitched (pop-up and where some slip. But think how would it change everything). Waist belt, and could leave if they were length shoulder straps. And I will lengthen. Ties have roof backpack (to pull up to the back and/or mat and so on. n.) and on the sides for tightening of the backpack, top and bottom. The back is not hard. Hangers wear what you like. Will only your imagination. The biggest shock mount can be worn as a separate bag (for this it is the belt) you can wear the hips, shoulder to the waist belt. As in it in a large office mesh for smaller items. A large compartment backpack fabric office a folder with text, for example. In small сетчатое. Lightning comes only to the middle of the backpack. In general, I am satisfied. Got back to my old urban backpack.
4 Mar 2019 15:58
Cool backpack, very like, thick material.
4 Mar 2019 11:06
Go for the money. The line is not very accurate, hardware is so-so. Perfect quality, this would cost $200 or more
4 Mar 2019 05:18
Excellent backpack! Came a month (Volgograd). Cons of: 1. buttoned on the small zipper pocket-issue resolved by pliers and compression of the runners on the lock; 2. the photos webbing sewn to the back at a distance of about 5 inches apart, and on my-close. Should be altered, T. To. On the basis of my rather big рюкзачного experience is wrong and leads to перенапрягу shoulder.
1 Mar 2019 01:58
1 Mar 2019 01:20
It's very fast backpack normal will serve as he then add a review
28 Feb 2019 12:00
For your dough, just огнище, product quality, quickly reached the capacity less than 50, but these lyrics, minus the locks трезубцы (is changed to ляминь, Al metal) and sewn tie (on the picture) Молли, are great! Seller recommend, you will not regret
27 Feb 2019 14:48
Backpack for business, lyumki are not where necessary, when pressed back. Shorter bad
25 Feb 2019 23:01
Beautiful thing, only it took so much even before you unfolded have.
23 Feb 2019 03:58
Fast, quality of goods is very good
22 Feb 2019 17:24
21 Feb 2019 10:22
Fast delivery product compliant ok
21 Feb 2019 09:32
20 Feb 2019 03:48
Sliders of poor quality.
16 Feb 2019 23:13
All super 5 check even shipping 3 weeks is great
16 Feb 2019 11:34
The pack good, very big. The same size with the store. Very thick fabric. Short strap. With the growth of 170 cm winter jacket dress with difficulty. More bugs there.
15 Feb 2019 13:22
Backpack is made well. Just like in the description. Though the locks not credible, but for the price is acceptable
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