We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
9 Nov 2018 10:19
Perfect quality. Take one year old child. Size 80 (the store). Hope that at least a year before it grow)))) really big.
9 Nov 2018 08:36
Suit good, light, warm, fine sewn. Fur thick, beautiful (has been stripped of steam) height 97 cm bolshevat (and pants and jacket), think for two more seasons. Service and fast shipping. Thank You!!!
6 Nov 2018 21:38
Generally happy with the order, only tonkovat. Belgorod come in 2 weeks. Negative, a little down…. Hopefully will be warm.
23 Oct 2018 15:39
Satisfied with the order, all matches the description and photo Seller except only fur. I HAVE it and hair dryer fan, still small and watery, although it is artificial, you can make fur thick and thicker. Flat seams, have a little flaws, but these all seams inside. Set took for growth. And a detachable hood, but not tied to the neck of the child and no buttons to hood mounted on the head to flew. IN general, the 5-minus. Seller and recommend items.
13 Oct 2018 22:06
The height 83 ordered 90 pants good, a jacket in back is huge. Good quality, carefully sewn
12 Oct 2018 04:18
Good quality. Very like
10 Oct 2018 04:15
6 Oct 2018 02:52
Parcel arrived quickly. The quality is good. Stripped well. US 1,7 took 18 m and more stock in length 5 cm the pants. Fur not consistent, rare. We Are a stripped and it a little fluff)) but the store other fur. AND we have a little damage (clues and dirt) a dispute, hope to be compensated.
27 Sep 2018 10:01
Suit, mega fast. Size 3t says 100, but it seems a little more. Thank you very happy. The fur is our, complete is colored (it watery)
20 Sep 2018 09:24
20 Sep 2018 04:24
Delivery about three weeks, cool suit
17 Sep 2018 00:25
Suit good, hope baby will be warm,
9 Sep 2018 03:19
Come quickly. But for two years and two months height 90. Large only jacket. And kombez losses AND for a long time.
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