We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Mar 2019 04:36
Cap came quickly. Description. Goods to track. Thanks to the store. Tomorrow will go swimming.)))
5 Mar 2019 03:54
5 Mar 2019 00:36
Excellent quality, soft and nice cap. Recommend
4 Mar 2019 21:44
Order delivered, no comments, qualitative on top.
4 Mar 2019 09:30
The shipping took very long, over 60 days. Item itself is good, but communication with the store was difficult but ended up solving the issue
4 Mar 2019 06:15
For three weeks come cap runs fine, child and adult can wear the, recommend, ordered a second.
3 Mar 2019 14:09
item as described with quick delivery very happy with it
3 Mar 2019 02:28
Caps are excellent! Good material, size large, each hat in individual bag
2 Mar 2019 18:47
good item.i recommend it
2 Mar 2019 01:22
Hat bright, beautiful for child and it was great.
1 Mar 2019 20:37
1 Mar 2019 13:07
Probably not sent, NOT IT 'S the money back
1 Mar 2019 09:22
Shipping Dnieper 2 weeks, Ukrpochta. Well packed. No defects, color very beautiful, the quality is excellent, soft silicone. Now for the first time was it in the pool. All great! My long thick hair completely fit) Water in the ears are falling when crying on the back. Time will tell, serve as the CAP. Thoughtful, wrote that posting at the post office. Recommend)
28 Feb 2019 13:22
Thanks a realized order and good touch. Yours
28 Feb 2019 12:14
Excellent cap, went on 57 size and long hair, color rich, quality is good, thank you
28 Feb 2019 03:10
Exact Product such which exhibits. Very quality nice.
27 Feb 2019 14:30
Nice hat and arrived quickly, and bag/case special… Just like the smell of new tires. Оставыл until the balcony for ventilation.
27 Feb 2019 10:17
Everything is fine, good quality!
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